IRISH INSTITUTE OF CREDIT MANAGEMENT    
IICM RSS Feeds

The Irish Institute of Credit Management News Details


Regulator fails consumers - 23-Dec-2009

Regulator fails consumers, says report

The Financial Regulator has failed in its job of protecting consumers by providing a safe and fair market for financial products, according to new report out this morning. Prepared by a consumer panel appointed to monitor the watchdog, the report accuses it of being too lenient with the big banks.

It also charges it with carrying out useless investigations and of not understanding many of
the sectors and financial products it regulates. This morning's report is a performance review of the Regulator for the past two years.
It accuses the Regulator of sidelining the interests of consumers at the height of the financial crisis.
Consumers had been hard hit, it says, by the Regulator's failure to deflate the property bubble, clamp down on risky products,
investigate rising insurance premiums and provide meaningful protection for those in mortgage arrears.
 
"Many consumers with mortgages, pensions or shares have and will pay the price for this failure for many years," it says. "They have suffered
from negative equity on their homes, poorer returns on pension funds and the pack of availability of credit. "The cost of bailing out the banking
system has contributed to rising unemployment,wage and social welfare cuts and higher tax rates." It adds that the reforms announced to date
will not be sufficient to avert a similar crisis in the future. "We believe it is unacceptable that the board of the Financial Regulator has failed to take
responsibility for their stewardship of the organisation during the last six years. This failure undermines their ability to enhance or enforce corporate
governance in the wider financial services sector." The report by the 11 person panel calls for an independent investigation into what went wrong.
 
It says it is unacceptable that so little has been done to enhance corporate government since the crisis emerged. The panel's chairman
Raymond O'Rourke has also told the Irish Times this morning that it was unable to function for nearly a year because officials ignored
requests for meetings. Separately, Mr O'Rourke also tells the paper that the panel has sought a meeting with the Regulator over the 18m euro
being repaid by credit card company MBNA to customers it overcharged. It wants to know why MBNA was not fined for overcharging
when smaller operators were penalised for minor infractions.
Disclaimer   © COPYRIGHT The Irish Institute of Credit Management, 2009